FAQ's, Privacy, Terms

SMS Broadcast Campaign Manager and SMS Short Codes - Guides for use

General use of SMS

Do not send unsolicited messages.
Numbers collected must not be passed to anyone.
Customers who text in have not opted for sales calls - just messages.

Call us for ideas for promotional sms or how to run the campaign you want to do.

Loyalty Scheme - Point of Sale Notice

To run such a service all you have to do is to hand out the flyers and put up some posters. to say that  we would like to send you an occasional free text message, to tell you whats on. You collect the customers mobile number and enter their details into your account. When you want to send messages, choose the group, type the message and press send.

Two way SMS.

A2A Advertising Ltd does not offer premium rate SMS.

A stop message should be set up, i.e "keyword stop", this allows customers to opt out from further marketing messages and also reduces the number of messages sent to customers who may have moved from the area for example.

How much do my customers pay to respond to my short code?

It costs one of their standard SMS message credits. There is no charge for receiving the message from you.

What is your service level?

Our servers have 98% and above uptime.

We deliver your messages with an average delivery time of 4 seconds. All messages are sent via UK GSM gateways.

Payment and SMS credits

All SMS throughout the industry is prepaid, no messages are put into your account without upfront payment. Messages can be put into your account by us in a few seconds and top ups are available Mon - Fri 9.00 AM - 5.30 PM.

Credits in A2A SMS Campaign Manager do not expire, but in SMS Keyword they can. No refunds are given.

Privacy Notice
 
We adhere strictly to the requirements of the UK Data Protection Act 1998.

We collect personal information about you, such as your name, address, phone number and e-mail address in order to process your order. We do not release personal information to other traders or third parties, except to process your order or if your consent is given.
 
We do not collect or store credit card numbers as these are collected by our Credit Card service, Paypal.
 
Conditions of Use  
 
These terms and conditions regulate the business relationship between you and us. By using A2A Advertising Ltd in any way, or by buying from us, you agree to be bound by them.
 
No person under the age of 18 years may purchase goods.
 
We may change these terms from time to time. The terms that apply to you are those posted here on A2A Advertising Ltd on the day you order Goods. “Goods” refers to any goods we offer for sale on Our Web Site. “Our Web Site” “we” “us” means A2A Advertising Ltd. “Price” means the price of the Goods plus any delivery charge. “Order” means any order made by you for the supply of Goods by us. “You and yours” means the person who buys or agrees to buy Goods from us.
 
All information given by A2A Advertising Ltd is current at the time it was posted but may be subject to change, without notice.
 
Payment

You will be charged for goods at the time of order. You can pay on-line with all mayor credit cards and debit cards using Paypal secure authorisation system.
We will accept cheques drawn on any bank within the UK. Please allow 7 working days for cheques to clear. Please make them payable to:

A2A Advertising Ltd
2 Beetham Rd
Milnthorpe
Cumbria.
LA7 7QR

Tel:015395 64486/62498
Fax (call above number first) 015395 64783

A2A Advertising Ltd Co Number 4896633

VAT Reg 824 7818 06

info@a2a.co.uk
 
 
Security

We use Paypal authorisation system to ensure that all transactions using credit or debit cards are secure

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A2A INTERNET
Txtbak, A2A Advertising Ltd, 2 Beetham Rd, Milnthorpe, Cumbria, LA7 7QR Tel: 015395 64486/62498 Email: info@a2a.co.uk
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